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1441 Talcy Crescent, Orleans Ontario K4A 3C7
1-844-397-3012
OPENING HOURS: Mon-Fri: 8:00am–5:00pm
FREQUENTLY ASKED QUESTIONS
Clear Answers. Complete Peace of Mind.
General
Q1. What services do you offer exactly?
We offer non-medical home care services: companionship, daily support, meal preparation, light housekeeping, errands, escorted outings, transportation, medication reminders, and more depending on your needs.
Q2. What areas do you serve?
We serve Ottawa–Orléans, Rockland, and Gatineau (subject to adjustment). Contact us to confirm your area.
Q3. Do you offer one-time or regular services?
Both. We can provide a one-time visit, weekly support, or a regular care plan.
Quality & Safety
Q1. How do you select your caregivers?
We assess experience, references, and professional attitude, and prioritize an empathetic and respectful approach.
Q2. Do you offer medical care?
No. We provide non-medical care only. For medical needs, we recommend consulting licensed healthcare professionals.
Q3. How do you ensure confidentiality?
We protect personal information and apply strict rules of discretion and confidentiality.
Pricing & Scheduling
Q1. How are prices calculated?
Prices depend on the type of service, number of hours, and frequency. We can offer indicative packages and a personalized quote.
Q2. Can prices change?
Yes, our prices may evolve based on market conditions and operational costs. We always confirm the price before starting.
Q3. Do you offer evening or weekend services?
Yes, subject to availability. Contact us to arrange a suitable schedule.
Getting Started
Q1. How do I get started?
Call us or fill out the "Free Consultation" form. We will discuss your needs and propose a solution.
1441 Talcy Crescent,
Orleans Ontario K4A 3C7
OPENING HOURS:
Mon-Fri: 8:00am-5:00pm