Is home care free in Ontario?

Home care that is arranged and funded through Ontario Health atHome is paid for by the government for people who qualify. Some community support services may have a fee, and care from private companies is paid for by you or your family.

How do I get government funded home care in Ontario?

Call Ontario Health atHome at 1-833-515-1234. A care coordinator will assess your needs and eligibility, often with a visit to your home, and then create a care plan with you if you qualify.

Can I get private home care while I wait for an assessment?

Yes. Many families arrange private care while they wait, or alongside public care. Private care lets you choose the hours and the type of help, and you can change them as needs change.

What if I am told I am not eligible?

You can ask Ontario Health atHome to explain the decision, make a complaint if you think it is wrong, and appeal certain decisions to the Health Services Appeal and Review Board. In the meantime, private care can fill the gap.

Orleans, Ottawa · Serving Ottawa and up to 50 km around the cityOrleans, Ottawa

Mon to Fri, 9 AM to 5 PM(343) 644-3431

Home Care Advice for Ottawa Families

Practical guides on caring for an older parent at home in Ontario, from how funding works to what a personal support worker does. 1st Home Health Care provides non-medical home care in Ottawa, so these articles explain the care, the costs and the options, without giving medical advice. Our office is on Talcy Crescent in Orleans.

Talk to Our Team Call (343) 644-3431

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Our Care Services

Each service page explains what the help looks like at home, who it suits and how it fits around family in Ottawa.

Personal CareBathing, dressing and grooming help from a PSW.Read more Companion CareCompany, conversation, outings and a check on how the day is going.Read more Dementia CarePatient, routine-based support for a parent living with dementia.Read more Respite CareA few hours or a few days off for the family caregiver.Read more 24 Hour and Live-In CareOvernight, around-the-clock and live-in support at home.Read more Home HelpMeals, light housekeeping, laundry and errands.Read more Home Care CostsOur rates of $35 to $45 per hour and the funding options.Read more

Talk to Us About Care for Your Parent

If you are weighing home care for a parent and have questions the articles do not answer, call (343) 644-3431 or send us a message. Tell us what is going on, and we will explain what help might look like.

Talk to Our Team Call (343) 644-3431

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