Talk to Our Ottawa Home Care Team

Contact our Ottawa home care team at (343) 644-3431, Monday to Friday, 9:00 AM to 5:00 PM, or send the form on this page. Tell us what has changed for your parent and what worries you most. 1st Home Health Care provides non-medical home care for seniors in Ottawa and up to about 50 km around the city. Our office is on Talcy Crescent in Orleans.

  • Call us(343) 644-3431Monday to Friday, 9:00 AM to 5:00 PM
  • Our office1415 Talcy CrescentOrleans, Ottawa, ON K4A 3C6
  • Care hours24 hours, 7 daysOnce care is arranged, including overnight
  • Service areaOttawa and 50 km aroundRockland to Kemptville, Kanata to Carleton Place

Request Home Care in Ottawa

Tell us a little about your parent and the help you are looking for. A few lines is enough to get started. We will get back to you during office hours.

A caregiver standing with a father and daughter outside their family home

What Happens on the First Call

Starting home care should not take weeks of paperwork. This is how it works with us:

  1. You call or send the form. Tell us what has changed and what worries you most.
  2. We talk it through. We ask about your parent's routine, health, home and the help you have now.
  3. We visit the home. We meet your parent, look at the house and talk about likes, dislikes and what help is needed.
  4. We write a care plan. The plan lists the days, hours and tasks in plain language, and we confirm the price before care begins.
  5. We match a caregiver. We look for someone who suits your parent, and care begins.

Book Home Care in Ottawa Before a Hospital Discharge

If your parent is in hospital and a discharge date has been set, tell us when you call. Having help in place for the first few days back is one of the best ways to avoid a second fall. If you need care quickly, say so, and we will tell you how fast we can start.

Our Office and Hours

Our office is at 1415 Talcy Crescent, Orleans, Ottawa, ON K4A 3C6. Phone lines are open Monday to Friday, 9:00 AM to 5:00 PM. Our caregivers provide care 24 hours a day, seven days a week, so once care is set up it does not stop at 5 PM. Please call before you visit so we can make sure someone is here to meet you.

Get directions

Every Area We Cover

We serve communities across Ottawa and up to about 50 km beyond it. Choose your area to see how care works there.

Frequently Asked Questions

How do I get started with home care in Ottawa?

Call us at (343) 644-3431 or send the form on this page. Tell us what your parent needs and what has changed. We will talk it through, visit the home, write a care plan and match a caregiver. We confirm the price before care begins.

Do you provide care in my area?

We serve Ottawa and the towns within about 50 km of our Orleans office, including Rockland, Embrun, Russell, Casselman, Carleton Place, Almonte, Arnprior, Kemptville, Winchester and Morrisburg. If you are not sure whether your address is covered, call us and ask.

What are your office hours?

Our phone lines are open Monday to Friday, 9:00 AM to 5:00 PM. Our caregivers provide care 24 hours a day, seven days a week, including overnight, once care is arranged. Send the form at any time and we will get back to you during office hours.

How much does home care cost in Ottawa?

Our rates run from $35 to $45 per hour, depending on the care your parent needs and the hours booked. We confirm the exact price before care begins. Our home care cost guide explains rates, funding and tax credits in detail.

Ready When You Are

Call (343) 644-3431 or send the form, and tell us what your parent needs. We will listen, explain your options and, if home care in Ottawa is the right fit, set up a visit to meet your family.